STUDENT COMPLAINT POLICY (TAC 807.301)

Black Wolf CDL Training Center has a certificate of approval from the Texas Workforce Commission (TWC).

The TWC assigned school number is: s5262 and the training center’s programs are approved by the TWC.

Students must address their concerns about the training center or an educational program by following the grievance
process described below. These procedures can also be found in the student catalog and is posted on a wall in each
classroom.

Students dissatisfied with the school’s response to their complaint or who are not able to file a complaint with the
school, can file a com